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Frequently Asked Questions
ORDERS & SHIPPING
We are exclusively online. Shop with ease from anywhere, anytime.
We ship worldwide with reliable delivery everywhere.
Delivery times vary by location:
- Kuwait: 1–2 business days
- Worldwide: 3–5 business days
You’ll receive tracking details once your order ships.
For more information, View Shipping Policy
Enjoy free shipping within Kuwait on all orders, and free worldwide shipping on orders over 25 KD. Shipping fees are calculated at checkout based on your location and order value.
For more information, View Shipping Policy
We accept KNET, Visa, Mastercard, Apple Pay, and Google Pay.
RETURNS & REFUND
Returns or exchanges are only accepted if the item is defective or damaged. Contact us within 1 day of delivery. The item must be unused with all tags and packaging intact. No returns for size, color, or change of mind due to hygiene reasons. View Return Policy.
Returns or exchanges are accepted within 14 days of delivery if the item is unused with all tags and packaging intact. View Return Policy.
PRODUCTS & SIZING
We provide a detailed size guide to help you choose the perfect fit for each product.
Get in Touch
We’re here to help! Reach out to us anytime through:
- Contact form: Click here
- Email: Contact us via Email
- WhatAapp: Chat with us!
We typically reply within 24 hours.